PRIVACY POLICY: OUR PROMISE TO YOU

Effective Date September 20, 2025

This Policy may be updated periodically without prior notice, so we encourage reviewing it regularly. By engaging with the Website, you agree to be bound by the terms of this Privacy Policy. Should you disagree, we kindly ask that you refrain from accessing the Website. You retain the right to withdraw your consent at any time by contacting our designated Grievance Officer.

1. CONSENT AND ACCEPTANCE

Mere use of the Website constitutes **express consent** to the collection and use of information as described in this Policy. This Privacy Policy is implicitly incorporated into, and subject to, the Terms of Use.

2. COLLECTION OF IDENTIFIABLE AND USAGE INFORMATION

When you interact with our Website, we collect and store information provided or automatically generated. Our principal objective is to cultivate a secure, intuitive, and highly **customized experience**. This process enables us to tailor our offerings and refine the Website to better suit user needs.

Information We Seek

You may generally browse the Website anonymously; however, once personal details are provided, you are no longer anonymous to us. We make every effort to clearly indicate which fields are mandatory and which are optional. You always have the freedom to withhold information by opting not to utilize a specific service or feature.

• Direct Submissions: This includes identifiable information such as email addresses, names, and phone numbers, particularly when creating an account or placing an order.
• Transaction Data: If items are purchased, we collect transaction information, including billing addresses and necessary payment instrument details (securely processed via third-party vendors).
• User Generated Content: Any messages, feedback, or correspondence—whether sent by you or concerning your activities on the Website—will be retained to resolve disputes, provide support, and ensure service quality.

Automated Tracking for Improvement

We automatically monitor certain information related to user behavior on the Website. This is exclusively used for **internal research on user demographics, interests, and overall activity** to better understand, safeguard, and serve our community. This aggregated, non-individualized data includes the referring URL, exit URL, browser details, and IP address.

3. COOKIES AND DIGITAL TRACKING

The Website utilizes cookies, which are small data files placed on the hard drive to assist in providing our services.

• **Session Cookies:** These keep you logged in during a single visit and are automatically deleted upon ending the session. They help us monitor aggregate usage.
• **Persistent Cookies:** These recognize you upon return visits, allowing for a more personalized and streamlined experience, such as entering a password less frequently.

Most browsers accept cookies by default, but you are free to adjust settings to refuse or manage them. Be advised that disabling cookies may affect the full functionality of certain parts of our Services. Additionally, some third parties integrated into the site (e.g., analytics providers) may also use cookies, over which we have no control.

4. USE OF DATA: THE MALINI'S CLOSET COMMITMENT

We use personal information to deliver the services you request. **Our steadfast policy is that we do not sell, rent, trade, or exchange any personally-identifying information of our Users.**

We use collected information to:

• **Refine the Experience:** Customize content and services to align with observed interests and activity.
• **Service Maintenance:** Resolve disputes, troubleshoot issues, process payments, and ensure a safe, secure service.
• **Communication:** Provide updates on products, services, and exclusive offers (with a clear opt-out path).
• **Security:** Detect and guard against errors, fraud, and other criminal activities.

Your IP address is used to diagnose server issues, administer the Website, and gather broad demographic information for internal planning. By accepting this Policy, you consent to receive communications based on your interests, with a simple opt-out available in your account profile or via an unsubscribe link in email communications.

5. SHARING OF PERSONAL INFORMATION (Strictly Operational)

We may share personal information with our affiliated corporate entities for internal operational cohesion and service improvement. Such entities are bound by strict confidentiality requirements.

We only disclose information to external parties under the following conditions:

• **Internal Service Providers:** We outsource essential business functions (e.g., shipping logistics, customer care, payment processing) to third parties. These providers are strictly contractually prohibited from using your personal data for any purpose other than facilitating the specific service we have requested.
• **Legal Obligations & Safety:** We may disclose personal information if required by law, such as responding to subpoenas or court orders. This disclosure may also occur if we believe it is reasonably necessary to enforce our Terms, protect the public, or safeguard the rights and property of Malini's Closet.

**Crucially, we do not disclose your personal information to third parties for their marketing or advertising purposes without explicit, affirmative consent.**

6. SECURITY PRECAUTIONS

We deploy rigorous procedural and technological security measures, including **encryption, robust passwords, and physical security**, designed to protect personal information against unauthorized access and disclosures.

However, no security system is absolutely impenetrable. We cannot guarantee, and you should not expect, that your personal information or private communications will be entirely immune to misuse. Users are responsible for taking common-sense steps to protect against unauthorized access, including signing off after using a shared device and using a strong, unique password. **Malini's Closet is not liable for unauthorized use resulting from compromised passwords or device activity.**

7. CHOICE AND WITHDRAWAL OF CONSENT

You confirm that the provision of your Information is entirely voluntary. You may choose not to provide, or later withdraw your consent for us to collect, your Personal Information by notifying the Grievance Officer via email.

Be aware that withdrawing consent may limit our ability to deliver products or services to you, or deny access to certain features of the Website. Users are responsible for using the Website for reasonable and lawful purposes only.

8. ESCALATING OFFICER

For any dissatisfaction, complaints, or disputes regarding data practices, please contact our designated Escalating Officer:

Email: ** info@maliniscloset.com **

We reserve the right to update the Grievance Officer's details by revising this Privacy Policy.

9. FURTHER ACKNOWLEDGEMENTS

By using the Website, you acknowledge that this Privacy Policy is clear, easily accessible, and accurately reflects the data practices of Malini's Closet.

All trademarks, logos, and service marks ("Marks") displayed on the Website are the exclusive property of Malini's Closet or their respective third-party owners. Use of these Marks without prior written consent is strictly prohibited.